top of page


APRA bogged in a data mess of its own making
HEADLINES around Australia last week screamed out about bank closures. They were triggered by the release of the Australian Prudential...

Dale Webster
Oct 27, 20234 min read


Banks' disconnect from regional Australia never more obvious
THE chief executive of the Australian Banking Association Anna Bligh did not read a single submission to the 2021-2022 Regional Banking Taskforce she was a member of.

Dale Webster
Sep 24, 20238 min read


The dirty business of bank closures laid bare in WA
AT the end of two days listening to senate hearings investigating the impact of regional bank closures in Western Australia all I wanted...

Dale Webster
Aug 21, 20236 min read


Make up your mind CBA, you can't have it both ways
THE Commonwealth Bank is at it again. While to be congratulated on its decision to put a three-year moratorium on regional branch...

Dale Webster
Jul 7, 20232 min read


NAB caught out in data lie over branch closures
THE National Australia Bank (NAB) has been pulling a swifty on customers that have lost branches since September last year, using...

Dale Webster
Jul 3, 20234 min read


Westpac a no-show after public humiliation at first senate hearing into bank closures
ABOVE: Senator Matt Canavan listening to Westpac’s evidence at the Sale hearing in March. It would be safe to say he doesn't have a poker face. WESTPAC should have been fronting up at the second hearing of the Senate inquiry into regional bank closures in Cloncurry this morning but after the beating it took during the first hearing at Sale in March, it appears it was not prepared to face an angry mob in a town where it was planning to close its local branch. In an RSVP to its

Dale Webster
May 17, 202313 min read


Commonwealth breaks pledge to pause regional bank closures
THE Commonwealth Bank is closing a branch in an area it has itself labelled one of Australia’s most popular destinations for regional...

Dale Webster
May 5, 20233 min read


Senate inquiries are serious business and no place for spin
CONTEMPT of the Senate is a pretty easy thing to get your head around. Witnesses at hearings who give false or misleading evidence run...

Dale Webster
Mar 17, 202310 min read


Bank body silent on disabled access breach of its code
TODAY we learned three things: the Banking Code of Practice isn’t worth the paper it is written on, the format for emailing Westpac...

Dale Webster
Feb 24, 20234 min read


Open letter to Albo: Apparently you have the power to pause bank closures
Dear Mr Albanese, For a federal parliamentary petition to be approved, the rules state the request must be for something the House of...

Dale Webster
Feb 18, 20232 min read


Westpac's deception by omission will not be forgotten
COMMENT I’M sure there will be beers all round tonight for the Westpac communications team who managed to flip the bird at six federal...

Dale Webster
Feb 17, 20233 min read


With its back to the wall, Commonwealth Bank halts closures
JUNEE is one of the first towns to benefit from a parliamentary call for banks to halt all planned branch closures until a senate inquiry...

Dale Webster
Feb 13, 20233 min read


Senate to hold first regional banking inquiry in 19 years
A MOTION to hold Australia’s first parliamentary inquiry into regional bank closures in 19 years has passed through the Federal Senate...

Dale Webster
Feb 8, 20234 min read


The good, the bad and the ugly of regional banking in 2022
AS the year draws to an end it is time to reflect on the good, the bad and the ugly gifts given to regional Australians on the issue of...

Dale Webster
Dec 22, 20224 min read


No regional Australians, things aren't quite as the banks say
CUSTOMERS of regional bank branches that are being closed have long had a sinking feeling they are being played. The letter arrives...

Dale Webster
Dec 16, 20225 min read


Banking taskforce report opens the gates for mass closures
EXCLUSIVE THE number of banks closed in regional Australia in the six weeks since the Albanese Government quietly released the...

Dale Webster
Nov 24, 20226 min read


Open letter to the Attorney General, Mark Dreyfus
Dear Mr Dreyfus, I write to highlight issues with the administration of the Financial Services (Collection of Data) Act 2001 and the...

Dale Webster
Oct 30, 20225 min read


APRA's clean-up of bank data errors leaves statistics in chaos
From the recent Regional Banking Taskforce final report to media stories dating back 20 years, mistakes in the APRA figures they quoted...

Dale Webster
Oct 26, 20226 min read


Regulator's inconsistent approach to data law puts it on shaky ground
APRA has contradicted the Treasurer and what its own chairman told Parliament as it scrambles to avoid making the 'big four' banks obey...

Dale Webster
Oct 25, 20226 min read


Integrity on the line as bank regulator prepares to release annual data
THE release of the Australian banking regulator’s annual points of presence data this week will be an integrity test for both its...

Dale Webster
Oct 15, 20224 min read
bottom of page