top of page


A matter of trust: unpacking Bendigo’s Better Big Bank campaign
LOVE it, hate it or don’t even understand it, Bendigo Bank’s multi-million dollar “Better Big Bank” marketing campaign has raised a lot of questions since its launch seven years ago, but as 2025 draws to a close it finally has one hard fact to hang its hat on.

Dale Webster
Dec 31, 202520 min read


Yes, bankless towns could trigger eligibility for cash mandate exemption: Treasury
MAJOR-BRAND supermarkets and fuel retailers in bankless towns could be eligible for exemptions from the Federal Government’s proposed cash mandate regulations under exceptional circumstances provisions, an official from Treasury confirmed today during Senate Estimates hearings.

Dale Webster
Dec 3, 20253 min read


Fatal flaws: what regional Australians need to know about cash plan
THERE are fatal flaws the Federal Government’s draft cash mandate laws and they can be traced back to the Government’s refusal to respond to senate recommendations to fix the banking crisis in regional Australia.

Dale Webster
Oct 26, 20255 min read


Burning down the house: Bendigo Bank torches regional development with blacklist based on mining
JUST like the fictional Tasmanian town of Mystery Bay, a star in its own right in the hit ABC TV series Bay of Fires, Queenstown, where much of the show was filmed, is being held back by mysterious forces.

Dale Webster
Sep 16, 202511 min read


Indigenous community and Bendigo's last remote bank on hit list
BENDIGO Bank closed its last remaining banking service in an Aboriginal community 27 days before celebrating the launch of its Aboriginal Reconciliation Action Plan. The Aurukun agency in far north Queensland was one of 27 to be closed in 2022-2023 under the eye of the bank’s now chief executive Richard Fennell when he was in charge of the corporate and community branch network.

Dale Webster
Sep 1, 20255 min read


Bendigo Bank cuts ties with community fundraising groups
BENDIGO Bank has pulled out of fundraising partnerships with community groups that have been drumming up business for corporate branches since 2004.

Dale Webster
Aug 25, 20252 min read


Bendigo agency move part of community bank cull
BENDIGO and Adelaide Bank has continued its assault on its community bank network, forcing the closure of 28 agencies run by community franchises.
All the agencies are in regional Australia and 17 of the affected towns will be left with no banking services after the closures.

Dale Webster
Jul 28, 202531 min read


How did 100 Bendigo Banks close without anyone noticing until now?
BENDIGO Bank has hit the headlines for closing 10 branches shortly followed by an announcement it was getting rid of all of its regional agencies but there are another 90-odd Bendigo-branded banks that have disappeared over the past five years it has managed to keep quiet.

Dale Webster
Jul 23, 20255 min read


Calling bull#%*t on the better big bank branch network
WITH the announcement that Bendigo Bank is closing two of its regional branches at Yarram and Korumburra this week, it’s time to again call bull#%*t on the claims this corporation makes about the size of its branch network.

Dale Webster
Jun 27, 20254 min read


Regional Australia still waiting on bank reforms outlined in senate report
ONE of the most important Federal Government inquiries into welfare issues specific to regional Australia in decades handed down its final report a year ago this week.

Dale Webster
May 28, 20256 min read


ANZ at cashless tipping point after fundamental change to bank business model
WHEN does a bank cease to be a bank? Seven months ago, at a hearing of the Federal Government’s House Economics Committee in August 2024, Labor MP Tania Lawrence attempted to ask ANZ Bank chief executive Shayne Elliott about ANZ refusing to accept cash at the counter from customers.

Dale Webster
Mar 17, 20258 min read


Hard NO to cash mandate that will do more harm than good
The Federal Government has published a proposal for a cash mandate that will only apply to a legislated list of “essential” goods and services and give express permission to more than 97 per cent of businesses in Australia* to refuse to accept cash.

Dale Webster
Feb 10, 20255 min read


Does the Treasurer have a god complex or is he just trying to avoid the really hard reforms?
THE Senate inquiry into regional bank closures, which delivered its final report in May this year, was an important investigation by...

Dale Webster
Nov 18, 20244 min read


ANZ's bid to outsmart Suncorp contract reaches new low
JUST when it seemed ANZ’s attempts to justify the closure a regional NSW branch in defiance of a condition of the Suncorp acquisition deal not to close any regional sites for three years could not get any more farcical, the bank has upped the ante.

Dale Webster
Sep 7, 20244 min read


ANZ blows up 'legally binding' Suncorp deal over Katoomba branch
ANZ chief executive Shayne Elliott made frequent mentions of “reputational risk” while giving evidence to the house standing committee investigating the big four banks in Canberra on Friday.

Dale Webster
Sep 2, 20245 min read


A win for the people as Australia's big banks finally go too far
IT is impossible to pinpoint an exact time when Australia’s big four banks turned on their regional customer base but May 24, 2024 will...

Dale Webster
Jun 30, 202423 min read


When money changes hands, independence is out the window
THE Commonwealth Bank has marked the Sunshine Coast again being named the fastest growing regional migration destination in Australia by...

Dale Webster
Jun 16, 20243 min read


Banks blow their chance to self-regulate by betraying trust
IT may have taken 20 years but a Federal Government inquiry has finally made good on a warning that if the 'big four' banks did not...

Dale Webster
May 25, 20243 min read


Report signals party is over for Australia's big four banks
OFFICIAL recognition of banking as an essential service, the end of self-regulation of the banking industry and a pathway forward for the...

Dale Webster
May 24, 20244 min read


Trust is something that is hard to win but easy to lose
COMMENT IF there was ever a time to take a close look at the relationship Australia’s major banks have with the word “trust” it is now....

Dale Webster
May 14, 20244 min read
bottom of page