Dale Webster
ANZ's bid to outsmart Suncorp contract reaches new low
ABOVE: From ANZ's response to a customer complaint over the Katoomba closure dated September 6, 2024. JUST when it seemed ANZ’s attempts...
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Dale Webster
- Sep 2
- 5 min
ANZ blows up 'legally binding' Suncorp deal over Katoomba branch
ABOVE: ANZ chief executive Shayne Elliott after telling Economics Committee chairman Daniel Mulino for the second time that ANZ had...
Dale Webster
- Jun 30
- 23 min
A win for the people as Australia's big banks finally go too far
IT is impossible to pinpoint an exact time when Australia’s big four banks turned on their regional customer base but May 24, 2024 will...
Dale Webster
- Jun 16
- 3 min
When money changes hands, independence is out the window
THE Commonwealth Bank has marked the Sunshine Coast again being named the fastest growing regional migration destination in Australia by...
Dale Webster
- May 25
- 3 min
Banks blow their chance to self-regulate by betraying trust
IT may have taken 20 years but a Federal Government inquiry has finally made good on a warning that if the 'big four' banks did not...
Dale Webster
- May 24
- 4 min
Report signals party is over for Australia's big four banks
OFFICIAL recognition of banking as an essential service, the end of self-regulation of the banking industry and a pathway forward for the...
Dale Webster
- May 14
- 4 min
Trust is something that is hard to win but easy to lose
COMMENT IF there was ever a time to take a close look at the relationship Australia’s major banks have with the word “trust” it is now....
Dale Webster
- Feb 10
- 6 min
Third of NAB’s regional banks wiped in CEO’s reign of terror
After slashing NAB's regional branches by a third Ross McEwan is bailing before a senate inquiry into the closures reports. Miniscule...
Dale Webster
- Dec 23, 2023
- 2 min
ANZ closes early for Christmas parties on busiest day of year
DURING the COVID crisis, Australia’s major banks lobbied hard to be counted as an essential service so they could remain open during...
Dale Webster
- Oct 27, 2023
- 4 min
APRA bogged in a data mess of its own making
HEADLINES around Australia last week screamed out about bank closures. They were triggered by the release of the Australian Prudential...
Dale Webster
- Sep 24, 2023
- 8 min
Banks' disconnect from regional Australia never more obvious
ABOVE: Anna Bligh talks banking taskforce in Canberra on Wednesday. Vision: APH THE chief executive of the Australian Banking Association...
Dale Webster
- Aug 21, 2023
- 6 min
The dirty business of bank closures laid bare in WA
AT the end of two days listening to senate hearings investigating the impact of regional bank closures in Western Australia all I wanted...
Dale Webster
- Jul 7, 2023
- 2 min
Make up your mind CBA, you can't have it both ways
THE Commonwealth Bank is at it again. While to be congratulated on its decision to put a three-year moratorium on regional branch...
Dale Webster
- Jul 3, 2023
- 4 min
NAB caught out in data lie over branch closures
THE National Australia Bank (NAB) has been pulling a swifty on customers that have lost branches since September last year, using...
Dale Webster
- May 17, 2023
- 12 min
Westpac a no-show after public humiliation at first senate hearing into bank closures
WESTPAC should have been fronting up at the second hearing of the Senate inquiry into regional bank closures in Cloncurry this morning...
Dale Webster
- May 5, 2023
- 3 min
Commonwealth breaks pledge to pause regional bank closures
THE Commonwealth Bank is closing a branch in an area it has itself labelled one of Australia’s most popular destinations for regional...
Dale Webster
- Mar 17, 2023
- 10 min
Senate inquiries are serious business and no place for spin
CONTEMPT of the Senate is a pretty easy thing to get your head around. Witnesses at hearings who give false or misleading evidence run...
Dale Webster
- Feb 24, 2023
- 4 min
Bank body silent on disabled access breach of its code
TODAY we learned three things: the Banking Code of Practice isn’t worth the paper it is written on, the format for emailing Westpac...
Dale Webster
- Feb 18, 2023
- 2 min
Open letter to Albo: Apparently you have the power to pause bank closures
Dear Mr Albanese, For a federal parliamentary petition to be approved, the rules state the request must be for something the House of...
Dale Webster
- Feb 17, 2023
- 3 min
Westpac's deception by omission will not be forgotten
COMMENT I’M sure there will be beers all round tonight for the Westpac communications team who managed to flip the bird at six federal...
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